Why a Local Property Manager is Essential for Your Airbnb or Vacation Rental in Costa Rica

When we decided to find a property management company in Costa Rica, we wanted more than just a service provider. We wanted a team that would treat our home as if it were their own. After researching several options, we chose SG Management — and it has been one of the best decisions we have made for our rental business.SG Management is run by Sabin and Ginette, a Canadian couple who now live full-time in Costa Rica. Sabin is a young retiree who previously managed multiple rental properties in Quebec, bringing years of hands-on experience to the table. Ginette works in business development for non-profit organizations, adding strong organizational skills and a focus on client relationships.Their approach is personal, professional, and proactive. They live close to our property, which means they can respond quickly to any situation. They also understand the unique challenges of maintaining a home in a tropical environment and have systems in place to address them.

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What SG Management Offers

SG Management provides a turnkey property management solution for Airbnb and vacation rental owners. Their services include:

• Regular property inspections to ensure everything is in working order.
• Preventive maintenance such as cleaning air conditioning filters, checking for leaks, and inspecting the roof.
• Guest communication and concierge services to enhance the guest experience.
• Rental listing creation and management for owners who want a hands-off approach.
• Cleaning coordination to ensure the property is spotless for every guest arrival.

Because they live locally, Sabin and Ginette can also provide immediate assistance in emergencies, which is something remote managers simply cannot offer.

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The Impact on Our Airbnb Hosting Experience

Since partnering with SG Management, our hosting experience has improved dramatically. We no longer worry about last-minute guest issues, unexpected maintenance problems, or coordinating cleanings from afar. Our guests consistently leave positive reviews mentioning the warm welcome and helpful local tips they receive. This has not only increased our booking rate but also allowed us to enjoy the benefits of owning a vacation rental without the constant stress of managing it ourselves.

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Tips for Choosing the Right Property Manager in Costa Rica

If you are considering hiring a property manager for your Airbnb or vacation rental, here are a few tips:

1. Look for local expertise: Choose someone who lives in the area and understands the local market and climate.
2. Check references and reviews: Speak with other property owners who have worked with them.
3. Understand their services: Make sure they offer the level of support you need, from maintenance to guest communication.
4. Evaluate their responsiveness: Quick communication is essential in the hospitality industry.
5. Look for a personal touch: Guests appreciate managers who go above and beyond to make their stay special.

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